Here is exactly what happens to it, from your first message to the month after launch: what we do, what you receive, what you decide, and when you pay.
YC CREAT1VES I.T. SOLUTIONS is a registered business in Pampanga, Philippines, working with clients in the Philippines, the UAE and the US. One point of contact from start to finish: Yong Caballero, Founder/CEO.
Pick one and every step below tells you what it looks like for your kind of project. The path is the same; the details change.
Presales help is for software companies: discovery, demos, proofs of concept and proposals, with you leading the deal.
Send a few lines through the form or by email. You get a real reply from the person who will run your project, never an autoresponder, within one working day, Philippine time. Our hours overlap the Gulf and the US West Coast.
For your project
Hi Maria, thanks for writing. Before we talk, three quick questions: who buys from you today, how do they pay, and is there a date you need to be selling by? I'm free Thursday at 10 AM, Manila time.
Example message. Real replies use your name and your idea.
We talk for as long as the idea needs: often fifteen or twenty minutes, sometimes a half-day workshop. We ask what you sell, who buys it, and what has to be true on launch day. Then we write it down as a short brief of about six questions, in your words, and you correct it. Nothing else is needed to start.
For your project
Example brief, with an invented bakery.
We lay out the ways your idea could be done, usually an existing tool, an existing tool adapted and connected, or something built for you. Each of your needs is rated: fits, needs work, or missing. Running costs come from the vendors' own pages.
If the best answer is a tool you can buy, or another studio, we say so. Our fit checks have ruled out our own product when it was not the right fit.
For your project
Example fit check. Green fits, yellow needs work, red is missing.
From the brief, we make two or three different looks for your project, drawn on your real name and products, not on a template. You pick one, or tell us what to take from each.
For your project
Glimpses from a real client's look options, blurred on purpose.
Next, you click through the thing on your own screen: the pages, the steps, the buttons, with sample data. Beside it sits the feature list, each feature marked must-have, later, or not needed. It lives on a private, password-protected link that search engines never see. This is the cheapest moment to change your mind, so we want you to.
For your project
Pick a pickup day. Try it: these buttons work.
A tiny example prototype. Real ones cover every screen.
The chosen look becomes a mood board: the colours, type, photos and feel, in one place. Your words go on short numbered copy forms, one per page or screen. You tick "Approved as is", or type your changes on the form itself, so nothing gets lost in a chat.
Example form with an invented bakery. The palette is a blurred glimpse of a real client's mood board.
The proposal names each result you will receive, what it costs, and what is not included. Prices rest on the result and what it is worth to you, never on hours times a rate. It comes as a short deck that walks through the look, the prototype and the plan, with a timeline in elapsed time to each working result and the outside waits named: your answers, an app store's review, a payment provider's checks.
For your project
Example proposal; prices are left off this page on purpose. The picture is a blurred glimpse of a real client deck.
This is the one gate that never moves: no build starts without your written sign-off. The proposal becomes a numbered agreement that both of us sign online. The signed copy carries an audit trail of who signed and when, which Philippine law (the E-Commerce Act) recognises.
Confidentiality is part of every agreement. If you would rather have an NDA signed before you share the details, send yours and we sign it first.
Example agreement number and signatures.
The deposit comes before any build. Once it lands, you get a receipt for the amount that actually arrived, and the work starts. Domains, hosting, stores and developer accounts are opened in your name from the first day, with us invited in. We never ask for your passwords, cards or IDs by chat.
For your project
Example checklist and receipt number.
The work happens on a preview copy, never on your live site or store. Every one to three working days you get a short numbered status note in plain words: what is done, what is next, and what we need from you. Before any bigger change we keep a restore point, so a change can be switched back within a minute.
We use a modern, fast build process, and a person reviews every line before it reaches you.
For your project
We need from you: the photos for the six cakes on the menu, by Tuesday.
Example status note, invoice and receipt numbers.
Nothing launches until it passes the same gates every time, however small the project.
Then you test it yourself and accept it in writing. Launch happens only when you say so.
For your project
The gates every project passes.
We launch with you, then hand over everything: the domain, the hosting, the code, the logins and a plain-language guide to running it yourself. Paid in full, what we made for you is yours. No lock-in, no monthly fee you did not choose.
For your project
The store shown is real work, handed over to its owner.
For thirty days after launch we fix any defect and answer your questions in writing, at no charge. After that you can stay on a care plan, ask for the next thing, or simply run it yourself. A care plan stops any time with thirty days' notice.
Example dates.
Whatever you bring, these do not change. They are written into the agreement, so you never have to take them on trust.
Confidentiality is a clause in every agreement, and we will sign your NDA before you share the details if you ask. Prototypes sit behind a password, out of search engines. Your project appears in our portfolio only if you say yes, in writing.
We follow the Data Privacy Act of 2012. We collect only what the project needs, keep it in your accounts rather than our inboxes, and never copy a customer list until you agree in writing. Passwords, cards and IDs go straight to the provider, never through us.
Domain, hosting, code, design files and logins are yours, in your name. We keep only our general know-how and reusable tools, and you get a permanent licence to anything of ours inside your project. Leave whenever you like; nothing is held back.
No big payment up front for work you have not seen. A deposit starts the build; each later part is invoiced when a milestone is delivered for your review. Every receipt is issued only after the money lands, for the amount that arrived. Changes are quoted before they are made.
YC CREAT1VES I.T. SOLUTIONS is a registered business in Pampanga. You deal with one person who answers for the whole project, and every update is written in words you would use yourself. When something goes wrong, you hear it from us first.
| You bring | What you see first | Usually |
|---|---|---|
| A website or online store | Clickable pages and a look you approve | 1 to 4 weeks |
| A mobile app | Tappable screens of the main flows, on your phone | 1 to 8 weeks |
| A brand | Two logo ideas and a direction | 1 to 4 weeks |
| Custom software | A fit check, then a prototype of your real workflow | Weeks per phase |
| Presales help | A workshop summary within two days | 2 to 7 days |
Elapsed time to a working result, counted from the signed agreement. Outside waits, like an app store's review, come on top and are named in the proposal.
Yes. Send yours and we sign it before you tell us the details. Either way, confidentiality is written into every agreement we sign, and your project stays out of our portfolio unless you agree in writing.
Then we tell you at the fit check, before any price, and point you to a better route: a tool you can buy, or another kind of studio. It costs you nothing to hear that.
Yes, three times. You choose from two or three looks, click through a prototype with the feature list beside it, and approve a mood board and the words on copy forms. Then you sign off in writing, and only then does the build start.
No. The looks, the prototype and the proposal come before any payment for the build. Then a deposit, usually half, comes before any build starts, 30% is due when a milestone is ready for your review, and the last 20% on your acceptance. Each part is invoiced only when its work is delivered, and each receipt is issued when your payment arrives.
You do. Accounts are opened in your name from the first day, with us invited in. Once you have paid in full, the work made for your project is yours, and we remove our access whenever you ask.
We use a modern, fast build process, and we spend the time it saves on the parts that make software hold up: the brief, the review and the tests. A person reads every line before it ships, and nothing launches before the security, accessibility and real-device checks pass.
Rarely. We work on Philippine time with hours that overlap the Gulf and the US West Coast, and every update is written, so nothing depends on catching each other live. Calls are booked at a time that suits you.
Thirty days of defect fixes and written answers come with every project. After that you can choose a care plan that stops any time with thirty days' notice, ask for the next piece of work, or run it yourself with the guide we hand over.
Opens your email app with your idea filled in, addressed to yong@yccreatives.com. You'll get a reply within one working day. Prefer a form? Use the one on our home page.